First-class competitiveness is realizing customer's value and exceeding customer's expectation. Product is a platform for employees to cooperate: understanding products, realizing products, serving customers and surpassing customers.
1. Earnest first, smart second; Have team execution, not just individual execution. 2. Results ahead, self back; Lock on the target, focus and repeat; Take immediate action and report results. 3. Determination first, success or failure second; Speed first, perfection second; Results first, reasons second; This is reflected in processes and control methods.